VIP Rewards Program FAQ's
How do I become a Shopping enthusiasts or Connoisseur member and what is the validity of my tier status?
To become a Shopping enthusiasts you will need to spend an accumulated value of NZ$3000 within 12 months of signing up for Premium service Rewards Program, Your status is valid for a 12 month period.
To become a Shopping Connoisseur you will need to spend an accumulated value of NZ$7500 within 12 months of getting qualified for Shopping enthusiasts . Your status is valid for a 12 month period.
How do I check what tier I belong?
Everyone starts as a Member when they sign up. As soon as you reach the first 3000$ spent or more within the 12 months period we will let you know, you have moved up in our rewards program.
How can I maintain my Tier Status?
To maintain your status, you must continue to meet the minimum spend for your tier within 365 days of qualifying for that tier.
Shopping connoisseur: spend $7,500 or more within 12 months to maintain your status.
Shopping enthusiasts : spend $3000-7,499 within 12 months to maintain your status.
In the event you do not meet the minimum requirement, your membership will be adjusted to reflect the tier your spend has qualified you for.
When does my account go inactive?
An account will be considered inactive if it has not shown any spend activity in the last 18 months. Any tier privilege due to inactivity will not be reinstated.
You can regain your active status by making a purchase with us within the above time frame.
How can I check when my last activity was?
Please email us at enquiries@adrianaprelovedluxe, with subject: “activity rewards program” & will will help you and let you know if your status is about to expire.