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Authenticity is the foundation of our business

We know how hard it can be to shop online for designer items, how stressful the wait to receive the parcel after the payment, the worries to be scammed from an overseas unreliable seller, that's why we founded Adriana Pre-loved Luxe.

We want our customers to be confident they are getting the best deals in New Zealand on pre-loved & Authentic designer items without being worried.

Adriana Pre-loved Luxe is a must stop in your designers online shopping, either when you want source an item or just an economical option without missing out on your favourite brands.

That's why we partner up with two of the most well known authenticator around the globe.

Luxury Authentication AustraliaReal Authentication.

All the items that are quoted get screened 3 times to be 100% confident on our platform you can only shop Authentic.

The First (pre)screening is via Email quote, that's why we ask for detailed pictures, description & accessories (if applicable)

 The Second screening is in our office, the items get scrutinize from our team, we look at the stitches, the pattern, the leather or canvas, the structure, the colours, the measurement, the proportion of the items, all the details that to an untrained eyes might be overlooked. From this point if we define the item authentic, it will go for our last check before it get listed. If we identify the bag a replica, it will be shipped back to the original consignor.

The Third screening is our two authenticator, submitting the items to them for the final experts checks & once the items come back with the authenticity verification, it will be listed on our website & being able to be purchase from our online store.


We have our 100% authenticity guarantee policy in place because here at Adriana Pre-loved Luxe  we are confident of the authenticity of all our Pre-loved items  as they get scrutinize from different people 3 times before getting listed on our online store.


 



 

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